Human Resources

Staff Opportunities: Clinic Coordinator

Title

Clinic Coordinator

Department

Dental School of Orthodontics

Status

Full-Time/Non-Exempt

Position Description

To support and maintain an effective working environment for the assistants, doctors, and patients, ensuring all clinical support tasks are efficiently carried out, inventory and ordering systems are created and followed, and infection control policies and procedures are followed at all times. The coordinator may act as a floater—providing help and instruction for the chairside assistants if necessary.

Other responsibilities—prepare exam rooms, perform chairside assistance to orthodontic service providers, and sterilize/maintain instruments on a rotating basis.

Requirements

Essential Job Duties:

Coordinates communication with chairside assistant, facilitating the ever-changing needs of the clinic and doctors
"On-call" assistant - the purpose of the "on-call" is to reinforce back-up procedures when the clinic is busy or there is a shortage of chairside assistants; maintains supply and material inventories; ordering replacements as needed
Monitors OSHA compliance clinic wide, including regular updates of the MSDS manual and accident reporting per JU policy
Creates, maintains and audits the clinic's inventory and ordering systems
Reports to the Business Manager - progress reports, assessments and meeting to keep manager informed of all clinical matters

"The coordinator may also perform all duties of the chairside assistant. Please see below:"

Prepares patient for treatment, sets up instrument trays, prepares materials and assists service provider in performing orthodontic procedures
Takes diagnostic X-Rays
Instructs patients in oral hygiene and plaque control programs
Makes preliminary impressions for study casts and occlusal registrations for mounting study casts; pours, pulls casts and returns to resident
Sterilizes and disinfects instruments
Provides post-operative instructions to patients, as prescribed by service provider
Records treatment information in patient records
Takes and records medical and dental histories and vital signs of patients, if doctor is not available
Tracks lab procedures, ensuring that results are returned within required time frames
Performs housekeeping tasks to maintain exam and treatment rooms and storage areas in a clean, orderly condition
Maintains confidentiality; protects the security of dental records and adheres to all HIPAA guidelines/regulations
Operates standard office equipment and uses required software applications
Performs other duties and responsibilities as assigned

Knowledge, Skills & Abilities:

Knowledge of:

Dental terminology
Orthodontic dentistry chairside assistance processes and procedures
Sterilization techniques and procedures
OSHA standards and requirements

Skill In:

Providing chairside assistance
Sterilizing and disinfecting dental equipment
Operating and maintaining a wide variety of dental equipment
Accurately maintaining patient treatment records
Operating standard office equipment and using required software applications

Ability To:

Read, understand and follow oral and written instructions
Organize and prioritize multiple detailed tasks within tight timeframes
Communicate effectively, both orally and in writing
Work collaboratively within a team environment
Handle stressful situations and provide a high level of customer service in a calm and professional manner, including calming fearful patients
Establish and maintain effective working relationships with patients, service providers, faculty and staff

Work Conditions:

Normal business hours; some additional hours may be required
Climate controlled office environment

Physical Requirements:

Sitting - up to 8 hours per day
Walking - up to 2 hours per day
Standing - up to 6 hours per day
Computer keyboard - up to 6 hours per day
Lifting - up to a maximum of 30 pounds, but will generally not apply
Pushing - up to a maximum of 30 pounds, but will generally not apply
Pulling - up to a maximum of 30 pounds, but will generally not apply
The following requirements will generally not apply:

Bending
Squatting
Stooping
Reaching
Balancing
Twisting
Crawling
Kneeling
Climbing stairs or a ladder
Outdoors

This is not an exhaustive list of all responsibilities, duties and or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

Qualifications

Prerequisites Required for Position:

1. Minimum Education/Experience Requirement:

High school diploma and some college or technical training in a related discipline and two (2) years experience in infection control, sterilization and or chairside dental assistance or an equivalent combination of education, training or experience.

2. Licenses/Certifications:

Certified Orthodontic Dental Assistant and or Certified X-Ray Technician designation is preferred
A valid driver's license is required prior to employment and must be maintained during employment.

To Apply

Send JU Administrative/Staff employment application and or professional resume, via electronic email or surface mail to:

Tina Crane
Business Manager - Orthodontics
Jacksonville University
2800 University Blvd N
Jacksonville, FL 32211
email: tcrane@ju.edu