The JU Dolphin 1Card is designed to serve Jacksonville University
students’ needs. The JU Dolphin 1Card may be used in a variety of ways:
as an identification card, as a meal plan card for resident students,
and as a debit card, making cash practically unnecessary on campus and
now at select off-campus locations. Students can use their JU Dolphin
1Card for purchases in the bookstore, at the vending and washing
machines, the printers and copiers in the library and labs, and meals
and snacks for our commuter students. New students will have their cards
produced at Orientation. The following is a list of policies and
procedures concerning the Dolphin 1Card. If you have any questions
concerning the JU Dolphin 1Card, contact us at (904) 256-7080.
Report a lost JU Dolphin 1Card to Public
Safety at (904) 256-7585 immediately. A report of a lost JU Dolphin
1Card will void its use. Lost JU Dolphin 1Cards are replaced at the
Public Safety Office at a cost of $10.00 per replacement.
The initial deposit to the JU Dolphin 1Card
account is a minimum of $20.00. Funds can be deposited directly to your
Dolphin 1Card by visiting www.judolphin1card.com/addvalue.
A one-time payment can be made OR your account can be set up for
Recurring Allowance. With this feature, value can be added
automatically to your Dolphin Dollars account, at your convenience. We
encourage you to visit www.judolphin1card.com to review the Terms and Conditions.
All Account balances are carried forward
each semester. Should a JU Dolphin 1Card member not re-enroll and the
account shows no activity for one month, it will be retired to an
inactive file. Those accounts with a balance more than $10.00 will be
refunded per the Payment Policy. Balances under $10.00 will be retained
and donated to the JU Fund.
The JU Dolphin 1Card cannot be used for cash withdrawals.
All refund requests must be submitted to the Controller’s Office in
writing. Enrolled students may request refunds only within the last two
(2) weeks of the semester. Refunds will require one to two (1 - 2) weeks
to process, and the proceeds will be forwarded to the student’s
Refunds will not be issued to students owing a balance on their
tuition account. Credit balances will be applied to the student tuition
account for all non-returning students owing a balance.