Jacksonville University has made a significant commitment to assist student athletes in their academic pursuits. The student-athlete services staff is located in Botts Hall and has been put in place in order to assist student-athletes in achieving all their academic and career development goals while at Jacksonville University. Students are to use the support service staff as a resource to help maximize their academic and athletic experience. The student-athlete services staff coordinates the study hall and tutoring program, provides academic support and intervention, and obtains mid-semester progress reports for all student athletes. The office is in close contact with coaches and provides faculty with detailed information on athletic-related travel.​​​