Under the provisions of the Family Educational Rights and Privacy Act, commonly known as the Buckley Amendment, an eligible student or parent, where applicable, is guaranteed certain rights to access and review educational and other personally identifiable information on file with the University. An eligible student is defined as one who is/was enrolled in classes at Jacksonville University.

Specific rights guaranteed under the act are:

  • The right to inspect and review the educational records on file. This right may be exercised by presenting a request in writing to the custodian of the records. The records and the location of those on file at JU are as follows:
Records  Custodian and Location
Student Academic Records  Registrar’s Office
Student Personnel Records  Student Life Office
Financial Aid Records  Financial Aid Office
Payment and Billing Records  Controller’s Office
Disciplinary Action Records  Student Life Office
Placement Office Records  Career Services Center
  • The right to inspect any record of disclosures of personally identifiable information maintained by the University.
  • The right to request an amendment to the educational record. If the request is denied, the right to request a hearing before an impartial panel designated by the University.
  • The right to place a statement in the record.
  • The right to file complaints concerning alleged failures by the University to comply with the requirements of the act.​